Effective Date: March
15, 2025
At sylorinathuvq, we collect information that helps us provide
better financial education services. When you create an account or interact with our
platform, we gather personal details like your name, email address, and phone number. We
also collect information about your learning progress, course completions, and engagement
with our investment education content.
- Personal identification information including name,
email, and contact details
- Account credentials and security information
- Learning progress data and course interaction
metrics
- Device information and browser data for technical
optimization
- Communication preferences and feedback
We automatically collect certain technical information when
you use our website, including IP addresses, browser types, and pages visited. This helps
us understand how our platform is being used and allows us to make improvements.
Your information helps us deliver personalized financial
education experiences. We use your data to track your learning progress, send relevant
course updates, and provide customer support when needed. Our goal is to create a tailored
learning environment that matches your investment education goals.
We never sell your personal information to third
parties. Your data is used solely to enhance your learning experience on our
platform.
We may use your information to send educational
newsletters, course announcements, and updates about new features. You can opt out of these
communications at any time through your account settings or by contacting us directly.
sylorinathuvq respects your privacy and limits information sharing
to essential business purposes. We work with trusted service providers who help us operate
our platform, including hosting services, email delivery systems, and analytics tools.
These partners are bound by confidentiality agreements and can only use your information
for the specific services they provide.
Under Canadian privacy laws, we may disclose information
when required by law, to protect our legal rights, or in response to valid government
requests. We will notify you of such disclosures when legally permitted to do so.
- Service providers for technical infrastructure and
platform maintenance
- Email service providers for course communications
- Analytics services to understand platform usage
- Legal authorities when required by Canadian law
We implement multiple layers of security to protect your
personal information. Our platform uses encryption for data transmission, secure servers
for data storage, and regular security audits to identify potential vulnerabilities. Access
to your information is restricted to authorized personnel who need it for legitimate
business purposes.
While we take extensive measures to protect your data, no
online system is completely secure. We encourage you to use strong passwords and keep your
account credentials confidential. If you suspect unauthorized access to your account,
contact us immediately.
As a resident of Canada, you have specific rights regarding
your personal information under federal and provincial privacy legislation. You can request
access to the personal information we hold about you, ask for corrections to inaccurate
data, and request deletion of your account and associated information.
- Right to access your personal information
- Right to correct inaccurate or incomplete data
- Right to delete your account and personal
information
- Right to withdraw consent for data processing
- Right to file complaints with privacy authorities
To exercise these rights, send a written request to our
privacy contact. We will respond within 30 days and may ask for identification to verify
your identity before processing your request.
We retain your personal information for as long as your
account remains active or as needed to provide our services. Learning progress data is
typically kept for three years after your last platform interaction to allow you to resume
your education if you return.
When you request account deletion, we remove your personal
information from our active systems within 60 days. Some information may be retained in
backup systems for up to one additional year for technical recovery purposes, but this data
is not accessible for normal business operations.
Our website uses cookies to enhance your browsing
experience and remember your preferences. Essential cookies are necessary for basic
platform functionality, while analytics cookies help us understand how users interact with
our content. You can control cookie settings through your browser preferences.
We use Google Analytics to track website usage patterns and
identify areas for improvement. This service provides aggregated data about user behavior
without identifying individual users. You can opt out of Google Analytics tracking by
installing the Google Analytics opt-out browser add-on.
We review and update this privacy policy annually or when
significant changes occur to our data practices. When updates are made, we will notify
active users via email and update the effective date at the top of this page. Continued use
of our platform after policy updates constitutes acceptance of the new terms.
For significant changes that affect how we use your
information, we will provide at least 30 days notice and may require explicit consent for
new data processing activities.
